WE’LL GET THROUGH THIS TOGETHER.
We at Coffee Traders want to thank everyone for working with us during the rapidly changing COVID -19 environment. As always, we appreciate and are grateful for your loyalty as we navigate the current health situation in our community.
Our mission at Coffee Traders is simple. “To be a positive part of people’s everyday lives” and this remains our number one priority. Being extra cautious and following the guidance that have been issued by the CDC as well as local health authorities and our own industry standards, we have changed some of our protocols.
Actions that we are taking
We are taking the Coronavirus COVID-19 very seriously. We already follow the Food Safety Laws which go a long way in ensuring that we serve coffee and our grab and go foods in a clean and safe way. As we do everyday, we make sure to follow all of the standard operating procedures regarding sanitation.
We are also following the guidance that has been issued by the CDC concerning additional systems to be added to establishments open to the public as well as the local health authority guidance regarding food, food handling and safety.
Practices
Clean and sanitize thoroughly throughout the day. Reinforced and heightened protocol on all of our sanitation efforts.
Training and education of our staff on prevention, as provided by the CDC.
Posted informational sheets provided by the local health authorities and CDC.
Handwash!! Strict handwashing guidelines. Post visual instructions and remind about 20 second rule. Sing Happy Birthday twice or the choruses of most songs.
New Practices
Suspension of ceramics, reusable and cups or tableware that must be washed. For the duration of the COVID – 19 restrictions we will be using paper cups.
Self-serve will be suspended for the duration. Please allow us to serve your cream, cold brew, sugars, etc.
Our delivery drivers are sanitizing our trucks after every run. We have an in-house team of delivery drivers and their health is our top priority. We feel very confident in the measures we have taken to provide a safe product in a safe way.
Hand sanitizers in all vans for our drivers to use between deliveries.
All hard surfaces in our retail and production facility will be heavily sanitized every two hours. Timers are set to go off when it is time to clean.
No hand shaking but we have lots of other ways to say hello! Should we reinstate bowing? Foot tap, elbow shake…….
Over the years we have become a part of the community of Austin and we know so many of our customers personally. We will get through this together. We look forward to seeing each of you daily and sharing our stories, good news as well as bad, ideas and cups of coffee! Want to order by phone or online? Call 512-476-2279, place an order at www.texascoffeetraders.com, or write us in on your Favor App and have a cup brought to your door!
RC, Beth and the Bean Team